Privacy Policy

At Croco Casino, we take your privacy seriously. Your trust is our priority, and we are committed to ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and safeguard your data. We encourage you to review this document carefully so you can make informed decisions regarding your interactions with us.

Data We Collect

At Croco Casino, we prioritize transparency in how we handle your data. Here’s a clear breakdown of the types of information we collect during your use of our platform, ensuring that we cater to your gaming needs while respecting your privacy.

Personal Data

Your personal information helps us personalize your gaming experience. Here’s how we collect it:

1. Account Registration: When you create an account on our platform, we will ask you to provide personal details such as your full name, email address, contact information, and preferences. These details allow us to maintain effective communication and provide you with the best service possible.
2. Voluntary Information: From time to time, you may voluntarily share additional data with us. This could be in the form of feedback, responses via email, or when participating in surveys, promotions, or discussions on our blog. All this information is valued and handled with care.
3. Device Information: We may collect data specific to the device you use to access Croco Casino. This includes your IP address, device ID, and geolocation data, which help us offer a more tailored experience.

We are committed to safeguarding your privacy, ensuring that your personal data is always used responsibly and securely.

Non-Personal Data

In addition to personal data, we collect non-identifiable information that helps us improve our services:

1. Usage Details: As you navigate our website, we gather anonymous data about your interactions. This includes the type of browser or device you use, your language settings, time spent on the platform, and referring sources.
2. Activity Logs: We track how you interact with various features of the site, which helps us identify trends and optimize our offerings accordingly.

This anonymous information plays a crucial role in helping us tailor our services to better meet your needs.

Purpose of Collecting Your Data

At Croco Casino, the data we collect serves a purpose in enhancing your experience with us. We use the information we gather for several key reasons:

• Personalization: To customize your gaming experience based on your preferences and activity.
• Account Maintenance: To manage and support your account, ensuring that all settings and communications are up to date.
• Improvement of Services: To analyze user data and continually improve our games and platform functionalities.
• Security: To detect and prevent unauthorized activities that could compromise the safety of our platform.
• Legal Compliance: To ensure we adhere to any regulatory requirements and local laws.

By understanding your needs and behavior, we strive to create a safe and enjoyable environment tailored just for you.

Data Retention and Control

At Croco Casino, you have full control over your personal information. Should you wish to update, correct, or delete any data, please reach out to our customer service. We will ensure that your request is handled promptly, except for certain transaction records that may be required by law to be retained for a specific period. For faster assistance, we are also in the process of launching a live chat feature on our site.

Security Measures

We prioritize the security of your data at Croco Casino. To ensure your information remains protected, we employ advanced security protocols such as encryption and regularly update our systems to counter evolving threats. Our goal is to provide you with a safe and secure gaming environment at all times.

Third-Party Services

While Croco Casino does not process financial transactions directly, we may work with third-party payment processors to facilitate payments. These third parties adhere to their own privacy policies, and we encourage you to review their terms to understand how your financial data is handled.

Cookies and Tracking Technologies

Croco Casino uses cookies and other tracking technologies to enhance user experience and provide targeted marketing based on your behavior on the site. You can adjust your browser settings to manage your preferences regarding cookies and tracking.